Marché public mixte ayant pour objet des licences logicielles APPIAN et des services informatiques
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- Description
L’INAMI utilise la plateforme APPIAN pour exécuter différentes applications nécessaires à l’accomplissement de ses missions. Le présent marché vise à assurer les moyens nécessaires à l’utilisation de cette plateforme ainsi que l’appui spécialisé requis. Ainsi, le présent marché a pour objet : • la fourniture de licences logicielles APPIAN, nécessaires à l’accès et à l’utilisation des applications de l’INAMI, étant entendu que le pouvoir adjudicateur doit pouvoir, en cours d’exécution du marché, renouveler et adapter le volume de licences (augmentation ou diminution) en fonction de l’évolution des besoins ; • la prestation de services de consultance informatique régulière, visant à apporter une expertise APPIAN aux équipes de l’INAMI, notamment pour l’analyse et la résolution de problèmes techniques ou fonctionnels liés à la plateforme et aux applications ; • la prestation de services de support informatique spécialisée d’urgence, visant la prise en charge d’incidents ou de dysfonctionnements de la plateforme APPIAN nécessitant une intervention rapide et spécialisée. Het RIZIV maakt gebruik van het APPIAN-platform om verschillende toepassingen uit te voeren die nodig zijn voor de vervulling van zijn taken. Deze opdracht wil de nodige middelen voor het gebruik van dit platform en de vereiste gespecialiseerde ondersteuning verzekeren. Deze opdracht heeft zodoende tot doel: • APPIAN-softwarelicenties te leveren, die nodig zijn voor de toegang tot en het gebruik van de RIZIV-toepassingen, met dien verstande dat de aanbestedende overheid tijdens de uitvoering van de opdracht het aantal licenties moet kunnen vernieuwen en aanpassen (verhogen of verlagen) naargelang de evolutie van de behoeften; • regelmatige IT-consultancydiensten te verstrekken, gericht op het aanreiken van APPIAN-expertise aan de teams van het RIZIV, met name voor de analyse en oplossing van technische of functionele problemen in verband met het platform en de applicaties; • gespecialiseerde IT-noodondersteuning te verlenen, gericht op het aanpakken van incidenten of storingen van het APPIAN-platform die een snelle en gespecialiseerde interventie vereisen.
- Identifier
- 00300806-2026
- Status
- Ongoing
- Estimated value
- Not specified
- Contracting authority
- Institut National d'Assurance Maladie - Invalidité

- CPV codes
- Publication date
- May 24, 2026
- Deadline
- June 30, 2026
- Contract type
- N/A
- Announce type
- urn:tendersight:notices:types:eu-procurement:cn-standard
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