Service contractsRates per role, lump sums per month
Flow reads your rate card and fills hourly rates and monthly fees into the financial offer lines, with a grand total over the contract term. The offer changes when you approve.
Service contracts
Write and price service offersaround the buyer's service levels.
Flow, the Tendersight agent, reads the terms of reference, drafts the methodology and team sections, and prices the offer from your rate card and lump sums.
Every answer cites its clause
Rates only from your rate card
Service tenders from 27 EU countries
Each section of the offer starts from the clause it has to answer.
Flow reads the terms of reference, drafts methodology, team and service level answers from your own proposals and CVs, and prices the offer from your rates. Your team edits, decides and signs.
What a service tender asks you to commit to.
Service contracts are often scored on how you will deliver, not only on price. Both are set out across the tender documents.
Scope and volumes
Sites, hours, frequencies and quantities, spread across the specification and its annexes.
Service levels
Response and resolution times, availability, and the penalties attached to each.
Team and key staff
Minimum roles, qualifications and years of experience, with CVs requested per role.
Methodology
How the service is planned, delivered, reported and handed over, often scored for quality.
Rate cards and lump sums
Hourly or daily rates per role, fixed monthly fees, or both in one price schedule.
Framework agreements
Multi-year agreements split into lots, each with its own scope, price schedule and award criteria.
From terms of reference to a technical offer.
Long offers start with a plan, and every draft points back to the clause it answers. Nothing is saved to the offer without your approval.
For a long technical offer, Flow writes a plan with the sections, sources and pricing steps, and starts when you approve it. Research can run in side agents.
In-depth analysis goes through the whole tender file and extracts requirements, including service levels and staffing minimums, with evidence requests, award criteria, risks and win themes.
Add past proposals and CVs, and Flow writes an answer to each requirement from them. Where your documents do not cover a requirement, the answer says so.
The Review proposal compliance skill compares each answer with its requirement and flags what is missing, with the clause and page it relies on.
Rate cards, lump sums, or both.
Service tenders price people and time in different ways. Flow builds the financial offer lines from your rates and asks when the price schedule leaves a gap.
Gaps in the price schedule, raised early
When the specification asks for a service the price schedule has no line for, Flow drafts the clarification question. Your team reviews and sends it.
What Flow handles between two offers.
New notices, repeat buyers, reusable workflows and filled forms. Each one starts with a request to Flow.
New notices, every weekday
A scheduled task searches your service CPV codes and regions each weekday morning and summarises the notices worth reading.
Buyers you already work for
Flow searches notices from specific contracting authorities and reads their statistics, so you see what they have tendered before.
A skill for the offers you repeat
Turn a finished offer conversation into a team skill, so the next facility services bid follows the same steps.
Authority forms, filled as copies
Flow fills the authority's Word and Excel forms and saves filled copies. Files meant for submission are checked for internal-only notes first.
Bring the terms of reference you are working on.
In a demo, Flow reads a live service tender and drafts the first sections of the offer from your past proposals.
Requests from service bid teams.
Examples from facility management, cleaning, maintenance and consulting companies bidding on public service contracts.
- Search
Find open tenders for cleaning services in Lombardy with an estimated value above 1,000,000 EUR and a deadline in the next 30 days.
- Documents
List every service level and penalty in the Lot 2 terms of reference, with the clause for each.
- Pricing
Build the Lot 2 financial offer from rate_card_2026.xlsx with a monthly lump sum for cleaning, and show the grand total over 48 months.
- Research
Search the web for current collective agreement wage rates for cleaning staff in Italy and list the sources.
- Assessment
Assess the court buildings reception tender with the tender assessment skill: go, go with conditions or no-go?
- Buyers
Show the contracting authority statistics for the Municipality of Turin and summarise its service tenders.
CPV codes for service contracts.
Services sit in CPV divisions 50 to 98. Start an alert with any code below, or describe your services and let Flow choose the codes.
- 50700000Repair and maintenance services of building installations
- 71000000Architectural, construction, engineering and inspection services
- 72000000IT services: consulting, software development, Internet and support
- 79000000Business services: law, marketing, consulting, recruitment, printing and security
- 79710000Security services
- 80500000Training services
- 90910000Cleaning services
- 90911200Building-cleaning services
Questions about service tenders
How does Flow find service tenders and framework agreements?
Describe the services you deliver or give the CPV codes. Flow searches notices from 27 EU countries by CPV code, region, notice type, contracting authority, estimated value and deadline, and saves the search as an alert or runs it on a schedule.
Can Flow write the methodology and team sections?
Flow drafts an answer to each requirement from the documents you give it, such as past proposals and CVs, and cites the clause each answer responds to. Where your documents do not cover a requirement, it says so instead of inventing content. Your team edits the draft.
How does Flow price rate cards and lump sums?
Flow builds financial offer lines from your rate card, lump sums and estimated volumes, and calculates the grand total. It fills the authority's price schedule as a copy, and changes to the offer wait for your approval.
Can Flow check our offer against the specification?
Yes. The Review proposal compliance skill compares each answer with the requirement it responds to and lists what is missing or needs review, with the clause and page. It does not guarantee legal correctness, and the final review stays with your team.
What does Flow not do?
Flow does not submit offers on the authority's portal, send emails or sign anything. It prepares drafts, prices and filled forms, asks for approval before changing them, and marks each file as internal working or external submission.
Start your next offer from the terms of reference.
Create a free account, upload a service tender and a past proposal, and ask Flow for the first draft.